Does it ever feel like sometimes you are just having a one-way conversation?
Like talking to a wall…with no response?
Well that is because you are!
For you lenders out there using other loan origination systems, you probably have the ability to send communications to your dealers and applicants, but not to receive communications back.
Here at Launcher, we thought that concept was half-baked…so we decided to make a change for the BETTER!
We created appTRAKER CONNECT to let your applicants and dealers communicate back to you. It is the only solution that is fully integrated within your loan origination system allowing for increased productivity through seamless communications.
With appTRAKER CONNECT, you can automatically tag emails or SMS text messages to the appropriate application. Don’t worry, your team will be alerted in real-time when communications are received.
Obviously, you want to reach out to your applicants and dealers in the way they prefer. That would entail the use of a combination of personal emails, calls, and third party texting applications. Unfortunately, that leaves room for mistakes, lost communications, and a lack of centralized tracking. appTRAKER CONNECT provides unified communication with your applicants and dealers while still allowing you to connect with them in the way they prefer!
Wondering how attachments will work? Don’t worry, we have you covered.
Not only does appTRAKER CONNECT send and receive emails and text messages, but attachments have not been forgotten. You can receive loan documents directly within your application, and even update your stipulations automatically!
When armed with the right tools and a multichannel approach, it is so much easier for your team to engage and connect with your applicants and dealers in a more productive and efficient manner. They will have more flexibility in their problem-solving, and can reduce wait times and human error. Dealers will want to work with you if you are easy to work with.
So where is the downside?
Well….there isn’t one!
If you would like to learn more about how we make communications BETTER, reach out to us!