Built for the institution review process
Banks and credit unions perform extensive due diligence before engaging technology providers.
LAUNCHER.SOLUTIONS works with Vendor Management, Third-Party Risk Management (TPRM), Information Security, Compliance, Legal, Procurement and Technology teams throughout that process.
Corporate information
LAUNCHER.SOLUTIONS, Inc. is a privately held Delaware corporation providing lending technology to financial institutions and finance companies.
Launcher has operated since 2016 and registered as a Delaware corporation.
SOC 2 and security
Launcher maintains a formal information-security program supporting appTRAKER and an ongoing SOC 2 Type 2 program covering Security and Confidentiality. The latest completed SOC 2 Type 2 report is available under confidentiality requirements.
Due-diligence reviews can address:
Explore SOC 2, security and data protection.
Contractual commitments
Launcher uses a formal SaaS Master Agreement to define responsibilities between Launcher and its customers. The agreement and service-level provisions address:
Specific commitments are governed by the customer agreement and may be adapted to customer requirements.
Insurance
Launcher maintains insurance supporting its SaaS and technology operations. Coverage includes:
RFI and third-party risk reviews
Launcher participates in formal financial-institution technology evaluations, including:
Launcher completes institution-specific questionnaires and responds to the follow-up reviews that accompany them.
Public trust and controlled due diligence
The Trust Center provides public information about Launcher controls and practices. More sensitive material is provided through the due-diligence process.
Internal security policies, Incident Response plans, Business Continuity plans, Disaster Recovery plans and detailed operating procedures remain controlled documents.
Make vendor review easier
Vendor review is part of working with regulated financial institutions. Launcher works directly with Vendor Management, TPRM, Information Security, Compliance, Legal, Procurement and Technology teams to support evaluation of LAUNCHER.SOLUTIONS and appTRAKER.
Evaluate the organization. Review the controls. Understand the commitments. Complete your due diligence.
Frequently asked questions
Can Launcher complete our RFI or vendor due-diligence questionnaire?
Yes. Launcher completes Requests for Information, vendor due-diligence questionnaires, TPRM assessments, information-security questionnaires, cybersecurity reviews and related evaluations for financial institutions.
Can we obtain Launcher’s SOC 2 Type 2 report?
Yes. The latest completed report is available under confidentiality requirements.
Can we obtain a Certificate of Insurance?
Yes. Current insurance documentation is available through the due-diligence process.
Can we review Launcher’s Business Continuity or Disaster Recovery plans?
Detailed BCP and disaster-recovery plans remain controlled. Service-continuity, backup, recovery, availability and related commitments are addressed through the SaaS Master Agreement and SLA, and supporting evidence is available through the due-diligence process.
Does the Master Agreement address security incidents?
Yes. The SaaS Master Agreement addresses protection of customer information, security incidents, customer notification, investigation, corrective action, mitigation and cooperation.
Can our legal team review the Master Agreement and SLA?
Yes. Contractual and service-level provisions are provided during the contracting process.