Trust Center

Trust Built Into the appTRAKER Environment

A formal information-security program dating to 2017, independently assessed controls, resilient operations and practical due-diligence resources for organizations evaluating LAUNCHER.SOLUTIONS and appTRAKER.

A shield protecting connected lending systems - cloud, servers and bank infrastructure

A central place to evaluate Launcher

Banks, credit unions, finance companies and other lenders depend on appTRAKER to support critical lending processes and safeguard sensitive financial information.

LAUNCHER.SOLUTIONS maintains security, privacy, operational and control practices designed around that responsibility.

The Trust Center provides a central place to understand those practices and access the information your Security, Compliance, Risk, Legal and Vendor Management teams need.

A longstanding security and assurance program

Launcher has maintained a formal information-security program since 2017.

From 2017 through 2022, the program was evaluated through various security and third-party assurance initiatives, including Experian’s EI3PA and Third Party Assurance frameworks, an Equifax external-party security assessment, and PCI DSS assessment and testing activities.

In 2023, Launcher added annual SOC 2 examinations, progressing from Type 1 in 2023 to annual Type 2 examinations beginning in 2024.

2017–2022Formal security program supported by multiple industry and third-party assurance initiatives.
2023–presentAnnual SOC 2 examinations, with Type 2 examinations beginning in 2024.

The assurance frameworks have evolved, but the objective has remained consistent: operate appTRAKER with disciplined controls and provide customers with independent evidence of those controls.

Security

Learn about the layered controls protecting appTRAKER across infrastructure, applications, access, monitoring, development and operations.

Topics include encryption, authentication, role-based access, vulnerability management, penetration testing, monitoring, secure development and incident response. Explore security.

Data protection

See how customer and applicant information is protected throughout its lifecycle.

Launcher uses data classification, encryption, access controls, security testing, retention practices, secure disposal processes and other safeguards designed to protect sensitive lending data. Explore data protection.

Availability

appTRAKER operates on Amazon Web Services using resilient infrastructure designed around availability and recovery.

Explore Multi-AZ architecture, database redundancy, cross-region disaster recovery, replicated data and documents, encrypted backups, monitoring and business-continuity practices. Explore availability.

SOC 2

Launcher has undergone annual SOC 2® examinations since 2023, with Type 2 examinations beginning in 2024.

The program covers the Security and Confidentiality Trust Services Categories, with the 2026 Type 2 examination cycle in progress. Explore SOC 2.

Compliance

Learn about Launcher’s financial-services SaaS control environment and the configurable capabilities appTRAKER provides for incorporating lender compliance requirements into origination.

That includes rules, disclosures, adverse action, documents, access controls, auditability, communications, workflow and other compliance-related processes. Explore compliance.

Privacy

Understand how LAUNCHER.SOLUTIONS handles personal information collected for its own business purposes, and the important distinction between that information and data Launcher processes on behalf of lenders using appTRAKER. Explore privacy.

Vendor due diligence

Launcher works directly with Vendor Management, Third-Party Risk Management, Information Security, Compliance, Legal, Procurement and Technology teams evaluating our organization and platform. Due-diligence resources can include:

SOC 2 Type 2 reports
Security and data-protection information
Corporate information
Insurance documentation
RFI and questionnaire responses
Contract and SLA review

Sensitive materials are provided through the appropriate due-diligence process. Explore vendor due diligence.

Trust through evidence

Security and resilience should be demonstrated through documented controls, established operating practices, independent examination and transparency.

Launcher’s assurance history provides context for the current SOC 2 program. The Trust Center brings that evidence together so your organization can evaluate both LAUNCHER.SOLUTIONS as a technology provider and appTRAKER as a lending platform.

Protect the environment. Protect the data. Maintain resilience. Provide independent assurance.

Let’s talk

Trust built into the appTRAKER environment.

Request security, compliance and due-diligence information for your evaluation.