Last updated: August 21, 2026
About this Privacy Policy
LAUNCHER.SOLUTIONS, Inc. (“Launcher,” “we,” “us,” or “our”) respects the privacy of visitors to our websites, customers, business contacts and users of our services.
This Privacy Policy explains how we collect, use, disclose and protect personal information when Launcher determines the purposes for which that information is processed.
It also explains the important distinction between information Launcher collects for its own business purposes and information Launcher processes on behalf of financial institutions and other customers using the appTRAKER platform.
Scope of this Privacy Policy
This Privacy Policy applies to personal information Launcher collects through:
Information processed for Launcher customers
Launcher provides appTRAKER and related lending technology to banks, credit unions, finance companies and other lending organizations.
When Launcher processes applicant, borrower, dealer, customer or other information through appTRAKER on behalf of one of our customers, the customer generally determines why and how that information is processed. Launcher processes that information according to the customer’s instructions, our agreement with the customer, and applicable law.
If you have questions or wish to exercise privacy rights relating to information you submitted to a lender or other organization using appTRAKER, you should generally contact that organization directly.
This Privacy Policy does not replace the privacy notices or policies provided by those organizations.
Information we collect
The information we collect depends on how you interact with Launcher.
Information you provide to us
You may provide personal information when you:
This information may include:
Please do not submit consumer loan applications, Social Security numbers, financial-account credentials or other sensitive lending information through general Launcher website contact forms or website search and question features.
Information collected automatically
When you visit our websites, certain technical information may be collected automatically, including:
We may collect this information through cookies and similar technologies. Where our websites offer a search or question feature, the queries submitted and related technical information are collected in the same way.
How we use personal information
Launcher may use personal information to:
We may also use information for other purposes disclosed at the time it is collected or with your consent.
Cookies, analytics and advertising technologies
Launcher may use cookies and similar technologies to operate our websites, remember preferences, understand website usage, measure performance and support marketing activities.
These technologies may include:
Depending on the technology and applicable law, certain advertising or analytics activities may be considered a sale, sharing, or use of personal information for targeted advertising, even when no personal information is sold for money.
Where required by applicable law, visitors can exercise available choices by contacting us using the details in this policy.
How we disclose personal information
Launcher may disclose personal information to:
Legal and security requirements
We may also disclose information when reasonably necessary to:
Sale, sharing and targeted advertising
Launcher does not sell personal information for monetary payment.
Some website advertising or analytics technologies, when enabled, may involve disclosures that are defined as a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws.
Where applicable, you may submit an opt-out request using the contact details in this policy.
We do not knowingly sell or share personal information of individuals under 16 years of age.
Data retention
Launcher retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Retention periods vary according to the type of information, its purpose and applicable requirements.
Information processed by Launcher on behalf of an appTRAKER customer is retained according to the applicable customer agreement, customer instructions and legal requirements.
Information security
Launcher maintains administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration and destruction.
These safeguards include controls involving areas such as:
LAUNCHER.SOLUTIONS maintains a SOC 2 Type 2 program covering controls supporting appTRAKER services.
No method of electronic transmission or storage can guarantee absolute security, but protecting lending and business information is an important part of how Launcher designs and operates its services.
U.S. state privacy rights
Depending on where you reside and whether an applicable privacy law applies to Launcher or the information involved, you may have rights regarding your personal information.
These rights may include the right to:
These rights are subject to applicable exceptions and limitations.
To exercise an applicable privacy right, please contact Launcher using the information provided below.
We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.
California residents
California residents may have additional rights under the California Consumer Privacy Act, as amended.
Depending on our activities during the applicable reporting period, categories of personal information we may collect for our own business purposes include:
| Category | Examples |
|---|---|
| Identifiers | Name, business contact information, IP address and online identifiers |
| Customer-record information | Business contact and relationship information |
| Commercial information | Information concerning Launcher products or services requested or considered |
| Internet or electronic network activity | Website and device activity |
| Professional or employment-related information | Employer and job title |
| Approximate geolocation information | Location inferred from an IP address |
| Inferences | Inferences generated from website or business interactions for marketing or analytics purposes |
We collect this information from sources including:
We use these categories for the business purposes described throughout this Privacy Policy.
Launcher uses Google Analytics and Google advertising services on this website. These services may collect information about your visit and use it for analytics and advertising, including advertising shown on other websites. You can opt out through Google’s own advertising controls or by contacting us using the details in this policy.
Information about children
Launcher websites and services are intended for businesses and lending activities and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through our corporate websites.
If we learn that such information has been collected inappropriately, we will take reasonable steps to delete it.
Links to other websites
Launcher websites may contain links to websites operated by other organizations.
Launcher does not control the privacy practices of those organizations. Their collection and use of information is governed by their own privacy notices and policies.
International visitors
Launcher is based in the United States, and information may be processed in the United States or other jurisdictions in which Launcher or its service providers operate.
Where applicable law requires additional protections for international transfers or processing, Launcher will implement appropriate safeguards.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements.
When we make changes, we will update the Last updated date at the top of this page.
Material changes may also be communicated through additional notices where appropriate.
Contact Launcher
Questions about this Privacy Policy or privacy requests may be directed to:
LAUNCHER.SOLUTIONS, Inc.
10752 Deerwood Park Blvd.
Suite 100
Jacksonville, FL 32256
Email: legal@launcher.solutions
Phone: 877.5LNCHER