What makes LAUNCHER.SOLUTIONS the BETTER Solution?
We understand that business moves quickly. Our focus on speed will enable your business to keep up with trends in the ever-changing marketplace. From quick and effortless system onboarding to instantaneous adjustments, our goal is to make sure your business stays ahead of the competition.
We never stop searching for new and innovative ways to improve your business. With implementation of the latest technologies and outstanding client support, we strive to always move forward and help your business do the same.
LAUNCHER.SOLUTIONS was built on a foundation of understanding and concern for our clients’ business needs. Key to our success is ensuring that your business has the tools and support that it needs to run smoothly and efficiently. We understand that you know what is best for your business, so we work side by side with you to reach your goals via our technologies.
In business, there are no problems, only solutions that have not yet been discovered. We create the solutions that your business needs to succeed. Our solutions include software systems, data analysis, data integration, telephone, and more!
Our mission is to be the total technology provider for subprime & near-prime automotive lending institutions, regional banks, and credit unions by blending our expert knowledge and understanding of the industry with the most current technological advances to create robust and usable solutions.
The discovery phase is characterized by various discussions between a lender and the Launcher team. These discussions will occur before contracting as well as after. The idea of the discovery phase is not only for the Launcher team to understand the lender’s implementation and business requirements, but also for the lender to discover ways to improve its process efficiencies with launchPAD or appTRAKER. During this phase, Launcher will also help the lender determine the best fit between the two Loan Origination products: launchPAD and appTRAKER. Launcher's other services and products including DIRECT, autoBOUGHT, and autoBUILT will also be reviewed with the lender to determine if applicable.
Once the discovery phase is underway, the Launcher team begins the setup of appTRAKER hand-in-hand with the lender. The Launcher team can perform all the setup tasks while the lender decides on their level of involvement and can learn the administrative procedures throughout the implementation. The Launcher team will always be available for assistance, even after Go-Live. We provide all the tools, training, and documentation to lenders who want to be self-sufficient in their day to day operation.
The system is configured and all of the rules are in place…now what? The next step is to review the system. This is the time to get comfortable with the inner workings of appTRAKER, fine tune and cement any processes and configurations before going live.
After the lender reviews the full system and integrations have all been completed, the best part of the process will begin…GO-LIVE! LAUNCHER.SOLUTIONS offers an implementation team to the lender during Go-Live to ensure a smooth transition.
The LAUNCHER.SOLUTIONS team prides itself on understanding the finance business. With dozens of years of lending experience, from sales to underwriting, to developing lending technologies, we understand what it takes to succeed in the industry. We will work with you every step of the way to achieve your specific goals. We do not believe in some vague one-size-fits-all model.
The Launcher team will work with you to understand the scope of your project in order to provide you an accurate, transparent and firm price quote. We take into consideration many factors including lender volume, implementation requirements, custom development requirements, and integrations, among other things during this assessment. Like our solutions, we do not believe in a one-size-fits-all model for pricing.
We invite you to contact us to get a conversation started about what you can expect if you decide to use appTRAKER LOS as your SAAS solution.
appTRAKER LOS SAAS includes access and use of Dealer Portal, appTRAKER DOCS, and myDEALER.CARE. Contact us for more information on how to include our other products with your appTRAKER LOS implementation.
Implementation times depend on the scope of your proposed project. The Launcher team will consider custom development requirements (if any), integration partners, setup complexity, and the amount of time that you as a lender are able to commit. Once the Launcher team has a good idea of what your implementation will look like, we will be able to provide you an accurate project timeline.
The Launcher team puts Customer Service at the top of their priority list. This includes support before, during, and long after implementation. Each client receives their own dedicated support ticket system. We stand behind our systems 100% and provide contractual commitments on our SLAs.
Application submission sources, vehicle valuations, credit bureaus and public records, custom scorecards, loan servicing platforms, accounting systems, and fax, email, and SMS.
The Launcher team is here to support our lenders as they grow, as their priorities change, and as the market changes around them. We do that successfully by staying current with our technology and knowledge of the industry.